Onboarding Child Merchant

Introduction:
This guide provides a step-by-step process for sub-merchants to onboard themselves on PayU.

Pre-Requisites:
Before beginning the onboarding process, ensure you meet the following requirements:

1. Registration with Parent Merchant/Platform: You must be registered under a Parent Merchant/Platform account. Contact your Parent Merchant to complete this process by providing:
   i. Sub-merchant Name
   ii. Mobile No.
   iii. Email ID

Onboarding Process:
Once the sub-merchant is registered with a Parent Merchant/Platform account, they can now login into the PayU dashboard using the same email address used during registration.

STEP 1: Access the PayU Dashboard

1. Visit the PayU login link : https://onboarding.payu.in/app/account/signin
   
2. Click on forgot password to reset the password
   
   
   
3. Enter the email ID used during registration and follow the instructions to reset your password.
   

STEP 2: Login to PayU

1. Once your password is reset, log in again using your registered email ID and new password.
   
   
   
   
2. After successful login, you will be redirected to the onboarding page.
   Click on “Activate Account”.
   
   

STEP 3: Complete your full KYC

1. You will be prompted to complete your Know Your Customer (KYC) verification.
   
   
   
   
2. Enter the required business and personal details.
   
   
   
   
   Trade Name should be the same as the bank account holder name.
   
   
   In case of bank account verification failure, the sub-merchant needs to upload the supporting document to verify the bank account.
   
   
   Upload the SCHEDULE-C document and “Submit Document”
   

NOTE:

After submission, PayU will review the documents and verify the details.