At BoxPay, we believe the most compelling measure of a payments platform is not what it promises — it is what it delivers. Our case studies document real outcomes achieved by real merchants: in recovered revenue, reduced processing costs, faster market entry, and payment infrastructure that actively contributes to commercial growth.
Explore how BoxPay has helped businesses transform their payment stack from a cost centre into a competitive advantage.
The Payment Stack That Pays for Itself: A BoxPay Guide for Online Travel Agents
- Industry: Travel & Hospitality
- Regions: Global (APAC · Europe · North America)
- Challenge: Lost bookings from declined transactions, limited payment method coverage, high processing costs, and months-long timelines to enable new payment partners.
A mid-market Online Travel Agent operating across APAC partnered with BoxPay to overhaul their payment infrastructure. Through a single API integration, the OTA gained access to BoxPay’s network of 45 payment partners and over 350 alternate payment methods — replacing years of fragmented, individually-negotiated integrations with a unified payment orchestration layer.
The results, delivered within the first quarter, included a 26% increase in GMV through smart routing and automated retry logic, five new payment partners launched through a single integration, and over $1 million in additional business captured in the first three months — at a fraction of the cost of building the equivalent capability in-house. Processing costs fell by 20–30%, and the OTA’s finance team moved from days of manual reconciliation each month to a fully automated, real-time settlement process.
More Case Studies Coming Soon
We are continuously documenting outcomes across industries and markets. If you would like to understand what BoxPay could deliver for your specific business, our commercial team can build a customised ROI model based on your actual volume, market mix, and current provider configuration.
Figures referenced in our case studies reflect outcomes delivered to existing BoxPay partners. Individual results vary by volume profile, market mix, and current provider configuration.